Activities
Work package n°2 - Experience Exchange And Project Meetings
A1 - Experience exchange of volunteers from Cyprus - DYAK as partner - ASSB host from Romania
Between May 14–18, 2024, partners from the project *Promotion of Volunteering in Providing First Aid in Emergency Situations (PRO-VES)* organized an experience exchange activity hosted in Romania by ASSB, with volunteers from the Cyprus Ambulance Service as special guests. This event brought together 20 volunteers—10 from each country—providing an opportunity for comprehensive training in first aid and emergency response.
Topics Covered in the Activity
- Initial Assessment of Participants: Evaluating participants to set learning objectives and determine their level of readiness.
- Raising Awareness of the Importance of First Aid in Emergencies: Through presentations and interactive discussions.
- Practical Exercises and Case Studies: Volunteers engaged in simulations and exercises based on real-life scenarios.
- Skill Development: Demonstrating specific first-aid techniques used by volunteers to enhance practical abilities.
- Presentation of the "There’s a Hero in Each of You" Program: Emphasizing civic responsibility in providing first aid.
- Promoting Collaboration between the Two Volunteer Organizations: With a focus on establishing common working methods.
- Post-Participation Impact Assessment: Evaluating the impact on participants, followed by the awarding of participation certificates.
Outcomes of the Activity
This experience exchange achieved significant results, contributing to:
- Development of Practical Skills: Training 40 volunteers, enhancing their ability to deliver first aid in emergencies.
- Increased Awareness of Emergency Response Techniques: Promoting a deeper understanding of emergency preparedness.
- Enhanced Collaboration Between Volunteer Organizations from Cyprus and Romania: Facilitating emergency management cooperation at the European level.
- Improved Patient Services: Volunteers’ application of newly acquired skills positively impacted local communities.
This activity offers long-term benefits both to the volunteers, through the development of essential skills, and to the communities served, due to improved first-aid services. Furthermore, this exchange promotes cross-national collaboration in emergency volunteerism, supporting improved emergency management across Europe.
IMPACT REPORT
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A2 - Experience exchange of volunteers from ASSB Romania with the host partner DYAK from Cyprus
Between July 18–22, 2024, the PRO-VES project facilitated another experience exchange, this time hosted by volunteers from the Cyprus Ambulance Service, with their Romanian counterparts from ASSB participating. This event brought together 20 volunteers from both countries, creating an ideal setting for sharing knowledge, practices, and fostering collaboration aimed at improving first-aid interventions in emergencies.
Key Topics Covered
- Initial Participant Assessment: Tailoring activities to provide a personalized learning experience.
- Raising Awareness on the Importance of First-Aid Preparedness: Emphasizing the critical role of quick and accurate responses in emergencies.
- Practical Exercises and Case Studies: Volunteers engaged in simulations and applied case studies, tailored to real emergency scenarios.
- Demonstration of First-Aid Techniques: Highlighting effective procedures commonly used by emergency services and adapted to community needs.
- Promoting International Collaboration and Teamwork: Exploring cooperative methods to strengthen ties and operational efficiency.
- Final Evaluation and Certification: Reviewing each participant's experience and recognizing their achievements through skill certifications.
Activity Impact and Results
This experience exchange had a significant impact, yielding notable outcomes for both volunteers and participating organizations:
- Development of First-Aid Skills: Volunteers honed essential practical skills needed in emergency situations.
- Enhanced Preparedness and Awareness for Critical Situations: Contributing to prompt, appropriate emergency responses.
- Strengthened International Collaboration: Establishing a support network between Romanian and Cypriot organizations, promoting a European-level support system.
- Improved Emergency Medical Services: Through the application of learned techniques, volunteers contribute to more effective emergency management in their communities.
Conclusion and Long-Term Benefits
This activity provided sustainable benefits, supporting volunteers in developing practical skills and enhancing the quality of emergency services available to citizens. Moreover, the collaboration between the two organizations strengthens an essential partnership, with the potential to improve emergency coordination both nationally and internationally.
IMPACT REPORT
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A3 - Transnational project meeting in Cyprus
On September 12–13, 2024, the Promotion of Volunteering in Providing First Aid in Emergency Situations (PRO-VES) project facilitated a transnational meeting held in Paphos, Cyprus. Hosted by O.P.E.I., this event gathered 15 participants from the five partner organizations involved in the project. The purpose of the meeting was to assess the progress of implemented activities, address financial aspects, and develop dissemination strategies to ensure project impact.
Key Topics Covered in the Meeting
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Project Management: Participants reviewed the status of implemented activities, identifying strengths and challenges encountered thus far. Improvement plans were discussed to optimize project execution.
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Analysis of Experience Exchange Outcomes: Conclusions and impacts of the exchange between Romanian and Cypriot volunteers were reviewed, emphasizing benefits in skill development and transnational cooperation.
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Financial Management: Each partner organization presented an interim financial report, followed by a session on resource allocation and budget efficiency for upcoming activities.
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Promotion and Dissemination Strategies: The effectiveness of current project promotion strategies was evaluated, and new communication channels and target audiences were established to maximize visibility and impact.
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Closing Ceremony and Certification of Participants: The meeting concluded with a ceremony where participation certificates were awarded, summarizing activities and reinforcing partners' commitment to the project goals.
Results and Impact
The Cyprus meeting provided an essential platform for effective partner coordination, ensuring the project's successful implementation. Discussions on promotion and dissemination strategies are expected to enhance the initiative's visibility and raise awareness about the importance of volunteering in emergency situations.
A4 - Transnational project meeting in Italy
The Transnational Project Meeting held in Foggia, Italy (17–19 July 2025) represented a key milestone in the implementation of the PRO-VES project. As the final official meeting before the administrative and financial closure, it ensured coordination, consolidation of results, and strategic alignment among all partners.
One of the main achieved results was the comprehensive monitoring and evaluation of the project’s overall progress. Each partner presented national achievements, lessons learned, and challenges encountered during implementation. This facilitated a shared understanding of project outcomes and strengthened the coherence of the partnership. The structured exchange of good practices contributed to improving internal coordination and refining final reporting procedures.
Another important result was the clarification and alignment of financial management procedures. Partners reviewed budget execution, eligibility of expenses, and supporting documentation requirements. This process ensured uniformity in financial reporting and reduced potential risks related to administrative compliance. Clear responsibilities were established for the preparation of the final financial and narrative reports, contributing to a smooth project closure phase.
The meeting also resulted in a thorough evaluation of dissemination activities and the impact of national campaigns promoting volunteering in first aid and emergency response. Partners analyzed quantitative and qualitative indicators, confirming that the dissemination objectives were met and, in many cases, exceeded. This collective reflection strengthened the understanding of the project’s community impact and reinforced the importance of sustainability strategies.
A significant achieved result was the development of a common sustainability framework. Partners agreed on concrete measures to continue using and promoting the intellectual outputs developed within the project, including the psycho-social education guide, motivational materials, and training resources. Plans were discussed for integrating these materials into future training sessions, local initiatives, and new Erasmus+ project proposals.
The meeting also strengthened transnational cooperation. Face-to-face interaction enhanced trust, improved communication flows, and consolidated the partnership network. It created a solid foundation for future collaboration in related areas such as civic engagement, non-formal education, emergency preparedness, and volunteer development.
Overall, the Transnational Meeting in Italy ensured administrative clarity, reinforced strategic direction, validated achieved results, and strengthened the sustainability and long-term impact of the PRO-VES project at European level.
Work package n°3 - Psycho-Social Education For Volunteers From The Emergency System
A3.1 - Development of a psycho-social education guide
Emergency system volunteers are not merely participants in intervention efforts; they are often the foundational pillars of their communities during crises. The impact that these volunteers have within their communities is profound and can lead to significant transformations. One of their most essential roles is establishing a climate of trust within the community. People tend to feel vulnerable and uncertain in times of crisis, but the presence of volunteers who can communicate with empathy and provide emotional support helps reduce anxiety and fear. A community that feels it can rely on volunteers in times of need is better prepared to face emergency situations.
Emergency system volunteers must be capable of communicating effectively under tense circumstances.............
RESOURCES
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A3.1 - Training in psiho-social education - CYPRUS
In October 2024, an intensive training course held in Cyprus brought together 35 volunteers from various regions, all actively involved in emergency response. The course aimed to provide participants with comprehensive training that included both theoretical knowledge and practical exercises to strengthen essential crisis management skills.
Training activities covered fundamental topics such as clear communication, effective team collaboration, stress management, and providing psycho-social support to those affected. The course emphasized realistic simulations, allowing volunteers to apply their knowledge practically and build confidence in their ability to act under pressure.
Through these applied exercises, volunteers tested their responses and collaboration skills, learning how to stay calm and communicate empathetically with both colleagues and those in need. This course thus represented not only an opportunity for personal development but also an important step toward building a well-prepared team capable of intervening effectively, contributing to community safety in critical moments.
COURSE SUPPORT
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IMPACT REPORT
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A3.2 - Training in psiho-social education - Romania
In September 2024, Romania hosted an intensive training course for 43 emergency response volunteers, ranging from beginners to those with moderate experience. The course focused on developing psychosocial skills and practical readiness for effective crisis intervention. Participants learned empathetic communication and emotional support skills, stress management techniques, and methods for staying calm under pressure. Activities included teamwork exercises to foster collaboration, trust-building, and constructive feedback—all essential for smooth intervention operations. Volunteers also enhanced their ability to accurately report critical information about patients and situations encountered. The course concluded with a realistic emergency simulation, allowing volunteers to apply all acquired skills, thus preparing them for real-life interventions in support of the community.
Impact of the Training Course for Emergency Response Volunteers
This training course has had a significant impact on the development of psychosocial skills, stress management abilities, and emergency response efficiency for the participating volunteers. Following the course, 87% of participants stated they would more frequently employ techniques for empathetic and active communication, recognizing the positive impact these have on relationships with both patients and colleagues. Sessions focused on breathing and relaxation techniques have enhanced stress management capacities, with 89% of volunteers now feeling better prepared for high-stress interventions.
Exercises on constructive feedback helped build team trust and cohesion, with 92% of participants expressing greater openness to collaboration and mutual feedback. Additionally, the importance of accuracy in reporting patient status and administered medications was emphasized, and 85% of volunteers now feel more competent in conveying information accurately.
The final simulation provided a realistic emergency intervention experience, with most volunteers indicating that it strengthened their confidence and adaptability in crisis situations. Finally, 90% of participants felt that this hands-on experience offered valuable preparation for real-life emergencies.
COURSE SUPPORT
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IMPACT REPORT
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A3.3 - Training in psiho-social education - Italy
In November 2024, a training course held in Italy aimed to strengthen intervention, communication, and psychosocial support skills among emergency response volunteers. The program was organized into five essential modules, each with a practical, hands-on approach to help volunteers manage stress and enhance effective teamwork.
In the first module, participants learned empathy techniques and active listening to provide effective emotional support in crisis situations. The second module focused on stress management and maintaining composure, while the third explored team collaboration through constructive feedback, strengthening group dynamics. Module four provided training on clear and precise reporting of critical patient information, using the SBAR technique, and the final module involved a realistic simulation that allowed volunteers to apply all the skills they had developed in a complex scenario.
The impact of the course was evident through notable results: 87% of participants enhanced their ability to provide psychosocial support, and 90% reported that relaxation techniques helped them manage stress in critical situations. Additionally, 88% of volunteers felt more prepared for effective team collaboration, while 85% gained confidence in their ability to report critical information accurately. The final simulation was considered essential for practical preparation, with 93% of volunteers affirming that it provided valuable experience for real-life interventions.
COURSE SUPPORT
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IMPACT REPORT
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Work package n°4 - Information campaigns and promotion of volunteering in providing first aid inemergency situations
A4.1 - Motivational Messages
As part of Work Package No. 4, "Information Campaigns and Promotion of Volunteering in First Aid for Emergency Situations," Activity A1 focused on creating motivational visual materials essential for raising awareness and encouraging community involvement. The main goal was to convey the message that volunteering in first aid is not just about saving lives—it is also an act of civic responsibility that enhances community safety and well-being.
Initially, the plan included designing 10 inspirational flyers. However, to maximize the campaign’s impact, partners developed an additional 6 leaflets. Each material was carefully crafted to highlight the benefits of volunteering, emphasizing the importance of prompt and appropriate intervention in emergencies, as well as the psychological and social support offered to those in need.
The messages within these materials were designed to inspire and encourage people to actively participate in training programs and volunteer activities, fostering a culture of safety and prevention. Distributed across various platforms and locations, these flyers and leaflets aimed to reach a broad audience, inform, and inspire, supporting the overall project objectives of improving emergency response capabilities.
Through this activity, the project successfully underscored the significance of volunteer work, demonstrating that every act of support can have a meaningful impact in strengthening the community’s safety network.
Flyers
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Leaflets
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A4.2 - Video Motivational Messages
Within the PRO-VES project, the development of motivational video messages played a key role in achieving the objectives related to increasing community awareness and engagement in volunteering for first aid in emergency situations.
According to the initial project application, five motivational videos were planned, each with a duration of approximately 1–2 minutes. These videos were intended to deliver inspirational messages and highlight the importance of timely and appropriate intervention in critical situations. Thanks to the strong commitment and effective collaboration among partners, the activity exceeded its original target, resulting in a total of 14 motivational videos being produced.
Each partner organization contributed to the creation of authentic video clips featuring real-life experiences, personal motivations, and concrete examples of involvement in first aid interventions. The messages emphasize the essential role of volunteers within the emergency response system and the importance of continuous training to ensure effective action when it is most needed.
Through the development of these materials, the PRO-VES project contributes to strengthening a culture of responsibility, solidarity, and civic engagement. This activity supports the overall project objective of improving emergency response capacity and fostering a more aware and better-prepared community ready to take action.
Video Romania
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Video Italy
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Video Cyprus
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A4.3 - Promotion and Dissemination Campaigns
Between 01.06.2025 and 31.12.2025, within the framework of the PRO-VES – Promotion of Volunteering in Providing First Aid in Emergency Situations project, partners from Romania, Cyprus, and Italy implemented national promotion and dissemination campaigns dedicated to volunteering in the field of first aid.
The main objective of these campaigns was to increase awareness of the importance of rapid intervention in emergency situations and to strengthen a European culture of solidarity, civic responsibility, and prevention. Each partner organized activities tailored to the local context, using a blended approach—both online and offline—to reach a diverse audience.
As part of the campaigns, 16 motivational flyers were developed and distributed, exceeding the initially planned number, along with 14 motivational videos delivering inspirational messages and concrete examples of volunteer engagement. These materials were used in information sessions, public presentations, and educational activities targeting students, teachers, healthcare professionals, and representatives of local authorities.
A key component of the campaign was direct email communication, through which tens of thousands of messages were sent to public institutions, organizations, and citizens, significantly expanding the outreach and overall impact.
Overall, the campaigns reached more than 60,000 people and generated substantial impact by stimulating interest in volunteering, strengthening cross-sector collaboration, and reinforcing the European network of partners committed to promoting community safety.
Activity & Impact Report
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Work package n°5 - Multiplication events
A5.1 - Multiplication Event - ASSB ROMANIA
Context and Purpose of the Event
The multiplier event organized by ASSB Romania was held as part of the Erasmus+ PRO VES project – Promoting Volunteering in Emergency Situations, implemented in partnership with organizations from Cyprus (RIVENSCO and DYAK) and Italy (IVI).
The purpose of the event was to present the project results and to raise awareness about the importance of civic engagement in providing first aid.
Additionally, the event aimed to disseminate best practices and educational materials developed within the project—such as the psycho-social guide for volunteers, motivational flyers, and videos.
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Specific Objectives of the Event
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Disseminating the results and best practices developed through the PRO VES project;
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Promoting the importance of volunteering in emergency situations as part of civic education and community solidarity;
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Increasing the visibility of the project’s activities at local and regional levels;
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Engaging citizens, authorities, and institutions in supporting the continuous training of volunteers;
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Promoting Erasmus+ values: inclusion, cooperation, civic responsibility, and social commitment.
Impact Report
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A5.2 - Multiplication Event - CELIZ INTERNATIONAL CENTER ROMANIA
Context and Purpose of the Event
The multiplier event organized by CELIZ Romania took place within the framework of the PRO VES project – Promoting Volunteering in Emergency Situations, funded by the Erasmus+ programme.
The project aims to develop the skills of volunteers involved in first aid activities and to strengthen civic culture and social engagement in the partner communities from Romania, Cyprus, and Italy.
The main purpose of the multiplier event was the dissemination of results and best practices developed during the implementation of the project, as well as the promotion of volunteering as a tool for solidarity, safety, and social cohesion.
The event was part of Work Package 5 – Multiplication and Dissemination of Results and focused on:
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Raising public awareness about the importance of being prepared to provide first aid;
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Encouraging civic engagement through volunteer activities;
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Promoting the educational materials and tools developed through the project (guides, videos, flyers).
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Specific Objectives of the Event
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Presenting the results of the PRO VES project and its impact on volunteers and communities;
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Strengthening the local collaboration network among NGOs, public institutions, and active citizens;
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Promoting the psycho-social guide for volunteers as a tool for continuous training and emotional support during interventions;
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Creating an interactive learning space where participants could practice first aid techniques and understand the role of volunteers in the emergency response system;
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Motivating and recruiting new volunteers for local training and emergency response activities.
Impact Report
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A5.3 - Multiplication Event - D.Y.A.K. CYPRUS
Within the framework of the “PRO-VES – Promotion of Volunteering in Providing First Aid in Emergency Situations (Erasmus+ KA220-ADU)” project, the Cypriot partner DYAK – Ambulance Service organized a multiplier event dedicated to disseminating project results and promoting volunteering in the field of emergency response.
The event brought together more than 63 participants — active volunteers, healthcare professionals, representatives of emergency services, local authorities, and community members — creating a platform for dialogue and collaboration between the professional sector and the community. The diversity of the target group facilitated the exchange of experience and strengthened relationships between institutions and citizens.
The agenda included a presentation of the PRO-VES project and its European partnership, an introduction to the psycho-social education guide available in four languages, and the screening of motivational videos produced within the project. A central component of the event was the practical first aid demonstrations — cardiopulmonary resuscitation (CPR), use of the automated external defibrillator (AED), bleeding control, and fracture management — offering participants the opportunity to understand the direct applicability of knowledge in real-life situations.
The impact of the event was significant: the majority of participants improved their awareness of the importance of rapid intervention and expressed interest in actively engaging in volunteering activities.
Through this initiative, DYAK strengthened its role as a key actor in promoting safety education and volunteering, contributing to the development of a culture of solidarity, prevention, and community responsibility. The event demonstrated the PRO-VES partnership’s capacity to generate lasting educational and civic impact at the European level.
Impact Report
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A5.4 - Multiplication Event - IGOR VITALE INTERNATIONAL ITALIA
Context and Purpose of the Event
The multiplier event organized in the framework of the PRO-VES project – Promotion of Volunteering in Providing First Aid in Emergency Situations – took place in Rome, Italy, as part of Work Package 5: Multiplication and Dissemination of Results. This event served as a key moment to disseminate the project’s results and promote volunteering as an essential tool for safety, solidarity, and social cohesion.
The primary aim of the event was to publicly present the outcomes, methods, and tools developed through the PRO-VES project, while also increasing awareness about the role of volunteers in providing first aid during emergencies. Additionally, it aimed to encourage civic participation and strengthen local collaboration networks among organizations, institutions, and citizens.
Aligned with the priorities of the Erasmus+ programme, the event promoted inclusion, civic engagement, adult education, and European cooperation. With its open and participatory approach, the event helped build a culture of responsibility and community preparedness for critical situations.
The participants included a diverse and representative group: volunteers, healthcare professionals, educators, NGO representatives, local authorities, and community members, reflecting the inclusive nature of the PRO-VES project and the relevance of the topic.
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Event Objectives
General Objective
To create a space for information, learning, and dialogue that promotes volunteering in first aid and disseminates the PRO-VES project results at local and regional levels.
Specific Objectives
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Disseminate PRO-VES project results, including the psycho-social guide for volunteers and educational materials developed throughout the project;
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Promote the values of volunteering in emergency situations and highlight the active role of citizens in saving lives;
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Raise awareness about the importance of practical training in first aid;
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Encourage civic engagement and community participation, especially among adults and young people;
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Strengthen inter-institutional collaboration among local organizations, NGOs, and authorities;
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Ensure the sustainability and visibility of the project by promoting continued use of the PRO-VES results.
Impact Report
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A5.5 - Multiplication Event - RIVENSCO CONSULTING CYPRUS
Within the framework of the PRO-VES – Promotion of Volunteering in Providing First Aid in Emergency Situations (Erasmus+ KA220-ADU) project, the Cypriot partner RIVENSCO CONSULTING LTD organized a multiplier event dedicated to disseminating the project results and promoting volunteering as a key pillar of community safety.
The main objective of the event was to raise awareness about the importance of rapid intervention in emergency situations and the role of volunteers in supporting the medical system and emergency response services. The activity brought together representatives of local organizations, public institutions, volunteers, young people, and community members interested in developing first aid skills.
The agenda included a presentation of the PRO-VES project, the European partnership, and the main results achieved, with a particular focus on the psycho-social education guide and the motivational materials developed within the project. Participants were actively involved in interactive discussions on the practical applicability of the resources created and how these can support local volunteering initiatives.
An important component of the event was the exchange of best practices and intersectoral dialogue among representatives of the educational sector, NGOs, and local authorities. This setting facilitated the identification of future collaboration opportunities and strengthened local support networks for volunteering.
The impact of the event was reflected in increased interest in civic engagement, a better understanding of the role of volunteers in emergency situations, and enhanced cooperation between partner organizations and the local community.
By organizing this event, RIVENSCO CONSULTING LTD contributed to fostering a culture of responsibility and solidarity, demonstrating that education, collaboration, and active involvement can generate sustainable community impact.
Impact Report
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